SAFE HOLIDAYS THROUGH RESPONSIBILITY

To ensure your holiday in the Innsbruck region is as pleasant as possible, even in times of Corona,
we have combined our usual quality and reliability with a double dose of responsibility.


This is why we and our partners are taking all of the necessary measures and more. Responsible hospitality is very important to us.


We look forward to your visit!
The team at Innsbruck Tourismus

THE LATEST ON COVID-19:

As of Monday 8 February 2021, the following measures have been in effect in Austria to combat the coronavirus pandemic:

 

From 8 pm to 6 am, you may only leave the house for essential reasons.

  • Exceptions: to work, to fulfil necessary basic needs of daily life, to help/care for other people, to spend time outdoors for physical and mental relaxation.
     

Distancing rules and mask requirements:

  • In public spaces, a minimum distance of 2 metres (as of 18 January 2021) must be maintained between people from different households.
  • In enclosed public spaces, the minimum distance must be observed and FFP2 masks must be worn (compulsory from 25 January 2021).
     

Hotels and other accommodation providers will open at the beginning of April 2021 at the earliest.

  • Exceptions still apply for business trips that cannot be postponed.
     

Food and drink establishments will open at the beginning of April 2021 at the earliest.

  • Takeaways are possible between 6 am and 7 pm. Delivery services are allowed 24/7.
     

Services & retail: shops can open from 8 February 2021

  • Wearing an FFP2 mask is compulsory.
  • Visitor restrictions of 20 m² per visitor


Close-contact service providers such as hairdressers can open from 8 February 2021

  • Wearing an FFP2 mask is compulsory.
  • A negative Covid test result must be presented.
     

Sport and leisure:

  • Zoos can open from 8 February 2021
  • Outdoor sports facilities (e.g. cross-country ski trails, ice rinks, etc.) have been able to reopen since 7 December 2020.
  • Gondolas, cable cars, chairlifts, etc. have been able to reopen since 24 December 2020.
  • Indoor sports facilities and leisure facilities such as indoor swimming pools and fitness studios will remain closed
     

The cultural sector will reopen in March 2021 at the earliest.

  • Exception: museums, galleries, libraries and archives can open from 8 February 2021 (FFP2 mask requirement, visitor restrictions of 20 m² per visitor).
     

Events will be possible again from March 2021.
 

Public transport:

  • FFP2 masks must be worn and the minimum required distance of two metres must be maintained on public transport and at underground stations, at bus stops, in airports, etc.
     

Stricter entry regulations for people travelling to Austria

  • Online registration and entry form required (Pre-Travel-Clearance)
  • A negative Covid test result must be presented
  • Travellers entering Austria from countries that are classified as risk areas are required to quarantine for 10 days. This quarantine can be ended
    after 5 days with a negative PCR test or antigen test taken at the traveller's expense

STOPP CORONA-APP

Install this free app and stop the virus from spreading.

THE FOLLOWING HYGIENE MEASURE ARE RECOMMENDED:

Disinfect hands

Please disinfect hands before entering the premises

FFP2 masks

FFP2 masks must be worn when entering an event venue in an enclosed space (indoors)

Maintain distance

Keep a distance of at least 2 m between yourself and others

Do not touch eyes, nose or mouth

Hands can pick up viruses and transfer them via mucous membranes on the face

Avoid hand contact

Please refrain from shaking hands or hugging

Observe respiratory hygiene

When coughing or sneezing, please also use your elbow

AN OVERVIEW OF THE COVID-19 MEASURES IN PLACE IN THE INNSBRUCK REGION (Last update: December 23, 2020):

Covid-19 measures for accommodation

  • A minimum distance of 2 m must be maintained between groups of guests
  • FFP2 masks are compulsory for staff in customer-facing roles and for guests when in common areas and generally accessible spaces
  • Overnight stays in dormitories or shared bedrooms are only permitted if a distance of 2 m can be guaranteed or suitable protective measures (spatial separations) are in place

Covid-19 "Safe House" measures for guests

  • Quarantine accommodation at Alphotel Innsbruck for people who have tested positive (guests, tourism workers) and suspected cases who do not have a place of residence in Tyrol
  • No fees apply for the people in isolation


Procedure:

  • In the case of typical coronavirus symptoms, call the health hotline on 1450
  • Testing at a drive-in testing site or by a mobile team at the accommodation provider
  • Then official quarantine
  • If a quarantine notice is issued for Alphotel Innsbruck, the quarantine period is spent in the safe house

Covid-19 measures for catering

  • A minimum distance of 2 m must be maintained between people from different visitor groups
  • FFP2 masks are compulsory both indoors and outdoors for staff
    in customer-facing roles
  • FFP2 masks are compulsory both indoors and outdoors for customers, except when seated at a table
  • Maximum of 6 people indoor and maximum of 12 people outdoor per table (plus maximum 6 minors or people who live in the same household)
  • Consumption of food and beverages is only permitted while seated, this applies in both indoor and outdoor areas
  • No consumption is permitted in the immediate vicinity of prep
    or serving points
  • Closing time: 10 pm (also applies to consumption in hotels) – after closing time, alcoholic beverages may not be consumed within 50 m of the premises
  • Guest registration (stored for 4 weeks)
  • Après-ski is not possible in Austria this winter
  • A prevention concept is required for 50 or more seats
  • From 7 November 2020, face masks/FFP2 masks must be tight fitting -
    face shields are no longer allowed
     

Covid-19 measures for lifts and cable cars

  • A negative Covid test result must be carried when using the ski slopes during operating hours (from 15 February 2021). This does not apply to children under the age of 10 or piste tourers.
  • It is compulsory to wear an FFP2 mask from the age of 14 (or a standard face mask for children aged 6-13) in gondolas, on chairlifts fitted with a bubble and in any associated covered waiting areas
  • Face masks are compulsory in outdoor areas and on ski buses
  • Gondolas and chairlifts with a bubble can be filled to 50% capacity
  • A minimum distance of 2 m must be maintained between people from different visitor groups in customer areas (e.g. when queueing)
  • Takeaway food and drink is not available from ski huts. Restaurants and other food and drink establishments in the valley, which can be reached by car, are allowed to offer take-away
  • Additional measures also apply for individual lifts and resorts:
    Axamer Lizum | Kühtai | Muttereralm | Nordkette
    Patscherkofel | Rangger Köpfl | Schlick 2000 | Stubaier Gletscher

Covid-19 recommendations for ski schools

  • Max. 10 people per group
  • No mixing of groups

Covid-19 measures for museums, exhibitions and other leisure facilities

  • FFP2 masks are compulsory for staff and visitors in visitor areas
    in enclosed spaces
  • Upon entering the visitor area of a business premises, a minimum distance of one metre must be maintained between people from different households
  • FFP2 masks are compulsory for visitors and staff in enclosed spaces at swimming pools and sports facilities (except in wet areas and when doing sport)

Covid-19 measures for shopping

  • FFP2 masks are compulsory at markets, both indoors and outdoors
  • FFP2 masks are compulsory for customers and staff in all business locations in enclosed spaces (including connecting areas and structures, for example in shopping centres)

Covid-19 measures for events

  • A minimum distance of 2 m must be maintained between people from different visitor groups
  • Without assigned seating:
    • Indoor: max. 6 people
    • Outdoor: max. 12 people
    • Exceptions: funerals, demonstrations and religious events
  • With assigned seating:
    • Indoor: max. 1000 people (for 251 people or more, approval from the responsible authority is required)
    • Outdoor: max. 1500 people (for 251 people or more, approval from the responsible authority is required)
  • FFP2 masks are compulsory in enclosed spaces, as well as both indoors and outdoors at markets and trade fairs
  • Wearing a face mark is also compulsory when seated.
  • Mandatory Covid-19 officer: indoor from 50 people, outdoor from 100 people -> people required for the implementation of an event are not included in the maximum number of people
  • For more than 6 people indoors and more than 12 people outdoors, the district administrative authority must be notified and a prevention concept must be submitted

RESPONSIBLE HOSPITALITY IS VERY IMPORTANT TO US.

COVID-19 laboratories & doctors in the Innsbruck region

An overview of laboratories and doctors that offer voluntary testing options at your own expense can be found here:

SAFE SERVICE is our top priority

Tourism in Tyrol is focusing on certified safety – and we're on board!

Figures from the state government

Current developments regarding Covid-19 in Tyrol can be found here

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