SAFE HOLIDAYS THROUGH RESPONSIBILITY

To ensure your holiday in the Innsbruck region is as pleasant as possible, even in times of Corona,
we have combined our usual quality and reliability with a double dose of responsibility.


This is why we and our partners are taking all of the necessary measures and more. Responsible hospitality is very important to us.


We look forward to your visit!
The team at Innsbruck Tourismus

THE LATEST ON COVID-19:

The Austrian government has provisionally extended the lockdown until 7 February 2021.
As of Saturday 26 December 2020, the following measures have been in effect in Austria to combat the coronavirus pandemic:

  •  All-day stay-at-home order up to and including 7 February 2021. Exceptions: to work, to fulfil necessary basic needs of daily life, to help/care for other people, to spend time outdoors for physical and mental relaxation.
  •  Distancing rules and mask requirements:
    •  In public spaces, a minimum distance of 2 metres (as of 18 January 2021) must be maintained between people from different households.
    •  In enclosed public spaces, the minimum distance must be observed and FFP2 masks must be worn (recommended from 18 January 2021, compulsory from 25 January 2021).
  • Hotels and other accommodation providers will open in March 2021 at the earliest.
    • Exceptions still apply for business trips that cannot be postponed.
    • A negative test result is required for entry.
  • Food and drink facilities will open in March 2021 at the earliest.
    • Takeaways are possible between 6 am and 7 pm. Delivery services are allowed 24/7.
    • A negative test result is required for entry.
  • Services & retail: shops will reopen on 8 February 2021 at the earliest.
    • Wearing an FFP2 mask is compulsory.
  • Sport and leisure:
    • Outdoor sports facilities (e.g. cross-country ski trails, ice rinks, etc.) will remain open (subject to compliance with existing regulations).
    • Gondolas, cable cars, chairlifts, etc. have been allowed to operate since 24 December 2020. It is compulsory to wear an FFP2 mask in gondolas.
    • Sports events and indoors sports should be possible again from 25 January, will be possible again in March 2021 at the earliest.
    • Wearing an FFP2 mask is required for entry.
  • The cultural sector will reopen in March 2021.
    • Exception: museums are scheduled to reopen at the same time as shops from 8 February 2021.
    • Capacity: 50% of the maximum capacity (upper limits: indoor max. 500 people, outdoor max. 750 people).
    • A negative test result is required to attend cultural events.
    • Wearing an FFP2 mask is required for entry.
  • Events will be possible again from March 2021
    • Capacity: 50% of the maximum capacity (upper limits: indoor max. 500 people, outdoor max. 750 people)
    • A negative test result is required for entry.
    • Wearing an FFP2 mask is required for entry.
  • Public transport: FFP2 masks must be worn and the minimum required distance of two metres must be maintained on public transport and at underground stations, at bus stops, in airports, etc.
  • Regulations at the workplace: a minimum distance of two metres must be maintained, otherwise face masks must be worn, home office is recommended.
  • Stricter entry regulations for people travelling to Austria from 19 December until provisionally 18 January 2021.
    • A signed quarantine form/entry form is required
    • As of 15 January 2021, entry is only possible with an entry form (Pre-Travel-Clearance)
    • Travellers entering Austria from countries that are classified as risk areas are required to quarantine for 10 days. This quarantine can be ended after 5 days with a negative PCR test or antigen test taken at the traveller's expense.

THE FOLLOWING HYGIENE MEASURE ARE RECOMMENDED:

Disinfect hands

Please disinfect hands before entering the premises

Face masks

Face masks must be worn when entering an event venue in an enclosed space (indoors)

Maintain distance

Keep a distance of at least 1 m, preferably 2 m, between yourself and others

Do not touch eyes, nose or mouth

Hands can pick up viruses and transfer them via mucous membranes on the face

Avoid hand contact

Please refrain from shaking hands or hugging

Observe respiratory hygiene

When coughing or sneezing, please also use your elbow

AN OVERVIEW OF THE COVID-19 MEASURES IN PLACE IN THE INNSBRUCK REGION (Last update: December 23, 2020):

Covid-19 measures for accommodation

  • A minimum distance of 1 m must be maintained between groups of guests
  • Face masks are compulsory for staff in customer-facing roles and for guests when in common areas and generally accessible spaces
  • Overnight stays in dormitories or shared bedrooms are only permitted if a distance of 1.5 m can be guaranteed or suitable protective measures (spatial separations) are in place
  • A negative test result is required for entry (from 24.01.2021)

Covid-19 "Safe House" measures for guests

  • Quarantine accommodation at Alphotel Innsbruck for people who have tested positive (guests, tourism workers) and suspected cases who do not have a place of residence in Tyrol
  • No fees apply for the people in isolation


Procedure:

  • In the case of typical coronavirus symptoms, call the health hotline on 1450
  • Testing at a drive-in testing site or by a mobile team at the accommodation provider
  • Then official quarantine
  • If a quarantine notice is issued for Alphotel Innsbruck, the quarantine period is spent in the safe house

Covid-19 measures for catering

  • A minimum distance of 1 m must be maintained between people from different visitor groups
  • Face masks are compulsory both indoors and outdoors for staff
    in customer-facing roles
  • Face masks are compulsory both indoors and outdoors for customers, except when seated at a table
  • Maximum of 6 people indoor and maximum of 12 people outdoor per table (plus maximum 6 minors or people who live in the same household)
  • Consumption of food and beverages is only permitted while seated, this applies in both indoor and outdoor areas
  • No consumption is permitted in the immediate vicinity of prep
    or serving points
  • Closing time: 10 pm (also applies to consumption in hotels) – after closing time, alcoholic beverages may not be consumed within 50 m of the premises
  • Guest registration (stored for 4 weeks)
  • Après-ski is not possible in Austria this winter
  • A prevention concept is required for 50 or more seats
  • From 7 November 2020, face masks must be tight fitting - face shields are
    no longer allowed
     

Covid-19 measures for lifts and cable cars

  • It is compulsory to wear an FFP2 mask from the age of 14 (or a standard face mask for children aged 6-13) in gondolas, on chairlifts fitted with a bubble and in any associated covered waiting areas
  • Face masks are compulsory in outdoor areas and on ski buses
  • Gondolas and chairlifts with a bubble can be filled to 50% capacity
  • A minimum distance of 1 m must be maintained between people from different visitor groups in customer areas (e.g. when queueing)
  • Takeaway food and drink is not available from ski huts. Restaurants and other food and drink establishments in the valley, which can be reached by car, are allowed to offer take-away
  • Additional measures also apply for individual lifts and resorts:
    Axamer Lizum | Kühtai | Muttereralm | Nordkette
    Patscherkofel | Rangger Köpfl | Schlick 2000 | Stubaier Gletscher

Covid-19 recommendations for ski schools

  • Max. 10 people per group
  • No mixing of groups

Covid-19 measures for museums, exhibitions and other leisure facilities

  • Face masks are compulsory for staff and visitors in visitor areas in enclosed spaces
  • Upon entering the visitor area of a business premises, a minimum distance of one metre must be maintained between people from different households
  • Face masks are compulsory for visitors and staff in enclosed spaces at swimming pools and sports facilities (except in wet areas and when doing sport)

Covid-19 measures for shopping

  • Face masks are compulsory at markets, both indoors and outdoors
  • Face masks are compulsory for customers and staff in all business locations in enclosed spaces (including connecting areas and structures, for example in shopping centres)

Covid-19 measures for events

  • A minimum distance of 1 m must be maintained between people from different visitor groups
  • Without assigned seating:
    • Indoor: max. 6 people
    • Outdoor: max. 12 people
    • Exceptions: funerals, demonstrations and religious events
  • With assigned seating:
    • Indoor: max. 1000 people (for 251 people or more, approval from the responsible authority is required)
    • Outdoor: max. 1500 people (for 251 people or more, approval from the responsible authority is required)
  • Face masks are compulsory in enclosed spaces, as well as both indoors and outdoors at markets and trade fairs
  • Wearing a face mark is also compulsory when seated.
  • Mandatory Covid-19 officer: indoor from 50 people, outdoor from 100 people -> people required for the implementation of an event are not included in the maximum number of people
  • For more than 6 people indoors and more than 12 people outdoors, the district administrative authority must be notified and a prevention concept must be submitted

RESPONSIBLE HOSPITALITY IS VERY IMPORTANT TO US.

COVID-19 laboratories & doctors in the Innsbruck region

An overview of laboratories and doctors that offer voluntary testing options at your own expense can be found here:

SAFE SERVICE is our top priority

Tourism in Tyrol is focusing on certified safety – and we're on board!

STOPP CORONA-APP

Install this free app and stop the virus from spreading.

Figures from the state government

Current developments regarding Covid-19 in Tyrol can be found here

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