About half an hour before I was due to meet Bruno, I receive a message on my phone. “We’ve just had an emergency call, can we postpone?” Welcome to the day-to-day life of an Innsbruck mountain rescuer. The city’s team is made up of 60 active volunteers, who are on call 24/7 to help people in distress in the mountains: hikers with twisted ankles, climbers stuck on cliffs, as well as more serious situations such as avalanches. But no matter what the emergency, the Mountain Rescue always finds a way to bring you down from the mountain safely and calmly.
However, that doesn’t mean that every mountain rescuer has to help with every emergency. “We all have lives and jobs and can’t always simply drop everything and head to the mountain,” Bruno explained. “So nowadays, we have an app. When we get an emergency call, every mountain rescuer gets pinged in the app and they respond saying whether they can attend the emergency or not.” Sounds pretty simple. Although this begs the question: what happens if not enough mountain rescuers respond? “If we don’t have enough people after four minutes, then we ping everyone again. If we don’t have enough people after eight minutes, then we contact the teams in the neighbouring towns. But thankfully, mountain rescuers are pretty motivated and so we have never had the situation where we haven’t had enough people to help.”