As a corporate body under public law, the Innsbruck Tourist Association and its vacation villages, as the operator of this website, is particularly concerned to safeguard your data protection rights. The appointment of an official data protection officer ensures that your data is handled even more responsibly.
You can reach our data protection officer at dsb@innsbruck.info
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy. This privacy statement informs the user of the website www.innsbruck.info (hereinafter referred to as "website") about the nature, scope and purposes of the collection and use of personal data by Tourismusverband Innsbruck und seine Feriendörfer and Innsbruck Information und Reservierung GmbH (hereinafter referred to as "operator"). This privacy policy also applies to all sub-websites or local pages (www.innsbruckphoto.at, gruppenreisen.innsbruck.info, www.innsbruck-shop.com, www.innsbruck-tourismus.at)
Personal data (e.g. name, e-mail address, telephone number) will only be processed and transmitted by the operator in a lawful manner - in particular to fulfill contractual or legal obligations, on the basis of overriding legitimate interests of the operator or on the basis of the user's consent.
The lawfulness of the data processing results from the Austrian Data Protection Act as well as from the European Data Protection Regulation (EU) 2016/679 (DSGVO). The legal basis is specifically stated for each of the following processing operations.
As a corporate body under public law, the Innsbruck Tourist Association and its vacation villages, as the operator of this website, is particularly concerned to safeguard your data protection rights. The appointment of an official data protection officer ensures that your data is handled even more responsibly.
You can reach our data protection officer at dsb@innsbruck.info
The operator constantly optimizes the presentation and the offered service for the users of the website. In order to better understand how the pages are used, the operator stores the following data for a short time each time this website is accessed: name of the website accessed, file requested, date/time, amount of data transferred, notification of successful retrieval, browser type/version/language, operating system, previously visited page, length of stay, country of origin and IP address.
By visiting this website, the user gives his conclusive consent to the storage of the IP address of the end device in accordance with Art 6 para 1 lit a DSGVO. The IP address of the user is deleted after 12 months after the end of the use of the website.
When contacting the operator (for example, via contact form or e-mail), the following information of the user may be stored for the purpose of processing the request and in the event that follow-up questions arise: Salutation, first and last name, postal address, e-mail address, telephone number and data relevant to the inquiry (e.g. period of stay, number of persons).
The personal data collected in this way will be deleted by the operator within 12 months after completion of the processing of the request. The personal data provided by the User will be processed and used by the Operator only to the extent necessary for the processing of the request and/or the provision of the requested service.
In the course of this data processing, the operator may forward the collected personal data to the following third parties:
Innsbruck Information und Reservierung GmbH (Burggraben 3, 6020 Innsbruck, Tyrol, Austria www.innsbruck-shop.com (100% subsidiary company of Innsbruck Tourismus)
web-crossing GmbH (Eduard-Bodem-Gasse 9, 6020 Innsbruck, Tyrol, Austria) More information at: www.web-crossing.com (website programming)
Feratel Media Technologies AG (Maria-Theresien-Straße 8, 6020 Innsbruck, Austria) More information at: www.feratel.at.(System provider back office / guest database and booking tool)
Christoph Bliem (Philippine-Welser-Straße 92, 6020 Innsbruck, Austria) Contact: christoph@pixelgap.com (picture archive)
EWORX CENTER (Hanriederstraße 25, 4150 Rohrbach-Berg, Austria) More information: www.mailworx.info)(newsletter marketing)
Plan.Net, Gruppe für digitale Kommunikation GmbH & Co. KG (House of Communication, Brienner Straße 45 a-d, 80333 Munich, Germany) For more information: www.plan-net.com (Website Agency)
Zendesk, GLOBAL HQ, 1019 Market St, San Francisco, CA 94103, USA 888-670-4887 +1 (415) 418 7506
Landlord of the Tourist Association Innsbruck and its Holiday Villages
G.A. Service GmbH, Siezenheimer Strasse 39, 5020 Salzburg, Tel.: +43 (662) 45 25 95 - 23, Fax: +43 (662) 452 775, www.ga-service.at
Depending on the request or booking, only those personal data will be forwarded to member businesses (landlords) or to the Innsbruck Tourist Board and its vacation villages which are necessary to fulfill the requested service. The relevant members may vary from case to case.
According to Art 6 para 1 lit b DSGVO, the data processing is necessary for the performance of the contract or for the implementation of pre-contractual measures.
We remain responsible for the protection of your data even if we use an order data processor. We only use processors outside the European Union if an adequacy decision of the European Commission exists for the third country in question or if suitable guarantees or binding internal data protection regulations exist with the processor.
Registration is generally not required for the use of this website. After registering on this website, however, the user will receive additional access to further offers, additional services or services related to the vacation in Innsbruck and its vacation villages.
By registering, the user gives his conclusive consent pursuant to Art 6 para 1 lit a DSGVO that his entered personal data, (first name, last name, user name, email address) will be stored by the operator and used for the provision of additional, service-oriented content. The personal data will be stored for the duration of the registration and for a maximum of 12 months thereafter and then deleted. Premature deletion by the user is possible at any time by sending an appropriate e-mail to post@innsbruck.info. The user will receive more detailed information on the additional content during the registration process.
Exception www.innsbruckphoto.at: here, personal data cannot be deleted after registration for copyright reasons. However, the setting of a deletion marker is possible at any time by sending a corresponding e-mail to post@innsbruck.info.
When participating in a competition or survey offered on one of our websites, personal data (first name, last name, email address) is collected. By participating in the competition or survey, the user gives his conclusive consent pursuant to Art 6 para 1 lit a DSGVO that his entered, personal data will be stored by the operator and used for the implementation of the competition or survey and for the determination and notification of winners.
They will be stored for the duration of the sweepstakes - but for a maximum of 36 months thereafter and then deleted. By participating, the user agrees that his or her name may be published on this website and on the public social media channels of Innsbruck and its vacation villages (Facebook, Instagram, etc.) in the event of winning. Additional conditions and data processing may be displayed separately for some sweepstakes or surveys and may supplement this point.
When participating in a competition or survey offered on one of our websites, personal data (first name, last name, email address) is collected. By participating in the competition or survey, the user gives his conclusive consent pursuant to Art 6 para 1 lit a DSGVO that his entered, personal data will be stored by the operator and used for the implementation of the competition or survey and for the determination and notification of winners.
They will be stored for the duration of the sweepstakes - but for a maximum of 36 months thereafter and then deleted. By participating, the user agrees that his or her name may be published on this website and on the public social media channels of Innsbruck and its vacation villages (Facebook, Instagram, etc.) in the event of winning. Additional conditions and data processing may be displayed separately for some sweepstakes or surveys and may supplement this point.
When participating in a competition or survey offered on one of our websites, personal data (first name, last name, email address) is collected. By participating in the competition or survey, the user gives his conclusive consent pursuant to Art 6 para 1 lit a DSGVO that his entered, personal data will be stored by the operator and used for the implementation of the competition or survey and for the determination and notification of winners.
They will be stored for the duration of the sweepstakes - but for a maximum of 36 months thereafter and then deleted. By participating, the user agrees that his or her name may be published on this website and on the public social media channels of Innsbruck and its vacation villages (Facebook, Instagram, etc.) in the event of winning. Additional conditions and data processing may be displayed separately for some sweepstakes or surveys and may supplement this point.
When participating in a competition or survey offered on one of our websites, personal data (first name, last name, email address) is collected. By participating in the competition or survey, the user gives his conclusive consent pursuant to Art 6 para 1 lit a DSGVO that his entered, personal data will be stored by the operator and used for the implementation of the competition or survey and for the determination and notification of winners.
They will be stored for the duration of the sweepstakes - but for a maximum of 36 months thereafter and then deleted. By participating, the user agrees that his or her name may be published on this website and on the public social media channels of Innsbruck and its vacation villages (Facebook, Instagram, etc.) in the event of winning. Additional conditions and data processing may be displayed separately for some sweepstakes or surveys and may supplement this point.
When participating in a competition or survey offered on one of our websites, personal data (first name, last name, email address) is collected. By participating in the competition or survey, the user gives his conclusive consent pursuant to Art 6 para 1 lit a DSGVO that his entered, personal data will be stored by the operator and used for the implementation of the competition or survey and for the determination and notification of winners.
They will be stored for the duration of the sweepstakes - but for a maximum of 36 months thereafter and then deleted. By participating, the user agrees that his or her name may be published on this website and on the public social media channels of Innsbruck and its vacation villages (Facebook, Instagram, etc.) in the event of winning. Additional conditions and data processing may be displayed separately for some sweepstakes or surveys and may supplement this point.
When participating in a competition or survey offered on one of our websites, personal data (first name, last name, email address) is collected. By participating in the competition or survey, the user gives his conclusive consent pursuant to Art 6 para 1 lit a DSGVO that his entered, personal data will be stored by the operator and used for the implementation of the competition or survey and for the determination and notification of winners.
They will be stored for the duration of the sweepstakes - but for a maximum of 36 months thereafter and then deleted. By participating, the user agrees that his or her name may be published on this website and on the public social media channels of Innsbruck and its vacation villages (Facebook, Instagram, etc.) in the event of winning. Additional conditions and data processing may be displayed separately for some sweepstakes or surveys and may supplement this point.
When participating in a competition or survey offered on one of our websites, personal data (first name, last name, email address) is collected. By participating in the competition or survey, the user gives his conclusive consent pursuant to Art 6 para 1 lit a DSGVO that his entered, personal data will be stored by the operator and used for the implementation of the competition or survey and for the determination and notification of winners.
They will be stored for the duration of the sweepstakes - but for a maximum of 36 months thereafter and then deleted. By participating, the user agrees that his or her name may be published on this website and on the public social media channels of Innsbruck and its vacation villages (Facebook, Instagram, etc.) in the event of winning. Additional conditions and data processing may be displayed separately for some sweepstakes or surveys and may supplement this point.
When participating in a competition or survey offered on one of our websites, personal data (first name, last name, email address) is collected. By participating in the competition or survey, the user gives his conclusive consent pursuant to Art 6 para 1 lit a DSGVO that his entered, personal data will be stored by the operator and used for the implementation of the competition or survey and for the determination and notification of winners.
They will be stored for the duration of the sweepstakes - but for a maximum of 36 months thereafter and then deleted. By participating, the user agrees that his or her name may be published on this website and on the public social media channels of Innsbruck and its vacation villages (Facebook, Instagram, etc.) in the event of winning. Additional conditions and data processing may be displayed separately for some sweepstakes or surveys and may supplement this point.
When participating in a competition or survey offered on one of our websites, personal data (first name, last name, email address) is collected. By participating in the competition or survey, the user gives his conclusive consent pursuant to Art 6 para 1 lit a DSGVO that his entered, personal data will be stored by the operator and used for the implementation of the competition or survey and for the determination and notification of winners.
They will be stored for the duration of the sweepstakes - but for a maximum of 36 months thereafter and then deleted. By participating, the user agrees that his or her name may be published on this website and on the public social media channels of Innsbruck and its vacation villages (Facebook, Instagram, etc.) in the event of winning. Additional conditions and data processing may be displayed separately for some sweepstakes or surveys and may supplement this point.
When participating in a competition or survey offered on one of our websites, personal data (first name, last name, email address) is collected. By participating in the competition or survey, the user gives his conclusive consent pursuant to Art 6 para 1 lit a DSGVO that his entered, personal data will be stored by the operator and used for the implementation of the competition or survey and for the determination and notification of winners.
They will be stored for the duration of the sweepstakes - but for a maximum of 36 months thereafter and then deleted. By participating, the user agrees that his or her name may be published on this website and on the public social media channels of Innsbruck and its vacation villages (Facebook, Instagram, etc.) in the event of winning. Additional conditions and data processing may be displayed separately for some sweepstakes or surveys and may supplement this point.
When participating in a competition or survey offered on one of our websites, personal data (first name, last name, email address) is collected. By participating in the competition or survey, the user gives his conclusive consent pursuant to Art 6 para 1 lit a DSGVO that his entered, personal data will be stored by the operator and used for the implementation of the competition or survey and for the determination and notification of winners.
They will be stored for the duration of the sweepstakes - but for a maximum of 36 months thereafter and then deleted. By participating, the user agrees that his or her name may be published on this website and on the public social media channels of Innsbruck and its vacation villages (Facebook, Instagram, etc.) in the event of winning. Additional conditions and data processing may be displayed separately for some sweepstakes or surveys and may supplement this point.
When participating in a competition or survey offered on one of our websites, personal data (first name, last name, email address) is collected. By participating in the competition or survey, the user gives his conclusive consent pursuant to Art 6 para 1 lit a DSGVO that his entered, personal data will be stored by the operator and used for the implementation of the competition or survey and for the determination and notification of winners.
They will be stored for the duration of the sweepstakes - but for a maximum of 36 months thereafter and then deleted. By participating, the user agrees that his or her name may be published on this website and on the public social media channels of Innsbruck and its vacation villages (Facebook, Instagram, etc.) in the event of winning. Additional conditions and data processing may be displayed separately for some sweepstakes or surveys and may supplement this point.
When participating in a competition or survey offered on one of our websites, personal data (first name, last name, email address) is collected. By participating in the competition or survey, the user gives his conclusive consent pursuant to Art 6 para 1 lit a DSGVO that his entered, personal data will be stored by the operator and used for the implementation of the competition or survey and for the determination and notification of winners.
They will be stored for the duration of the sweepstakes - but for a maximum of 36 months thereafter and then deleted. By participating, the user agrees that his or her name may be published on this website and on the public social media channels of Innsbruck and its vacation villages (Facebook, Instagram, etc.) in the event of winning. Additional conditions and data processing may be displayed separately for some sweepstakes or surveys and may supplement this point.
When participating in a competition or survey offered on one of our websites, personal data (first name, last name, email address) is collected. By participating in the competition or survey, the user gives his conclusive consent pursuant to Art 6 para 1 lit a DSGVO that his entered, personal data will be stored by the operator and used for the implementation of the competition or survey and for the determination and notification of winners.
They will be stored for the duration of the sweepstakes - but for a maximum of 36 months thereafter and then deleted. By participating, the user agrees that his or her name may be published on this website and on the public social media channels of Innsbruck and its vacation villages (Facebook, Instagram, etc.) in the event of winning. Additional conditions and data processing may be displayed separately for some sweepstakes or surveys and may supplement this point.
When participating in a competition or survey offered on one of our websites, personal data (first name, last name, email address) is collected. By participating in the competition or survey, the user gives his conclusive consent pursuant to Art 6 para 1 lit a DSGVO that his entered, personal data will be stored by the operator and used for the implementation of the competition or survey and for the determination and notification of winners.
They will be stored for the duration of the sweepstakes - but for a maximum of 36 months thereafter and then deleted. By participating, the user agrees that his or her name may be published on this website and on the public social media channels of Innsbruck and its vacation villages (Facebook, Instagram, etc.) in the event of winning. Additional conditions and data processing may be displayed separately for some sweepstakes or surveys and may supplement this point.
When participating in a competition or survey offered on one of our websites, personal data (first name, last name, email address) is collected. By participating in the competition or survey, the user gives his conclusive consent pursuant to Art 6 para 1 lit a DSGVO that his entered, personal data will be stored by the operator and used for the implementation of the competition or survey and for the determination and notification of winners.
They will be stored for the duration of the sweepstakes - but for a maximum of 36 months thereafter and then deleted. By participating, the user agrees that his or her name may be published on this website and on the public social media channels of Innsbruck and its vacation villages (Facebook, Instagram, etc.) in the event of winning. Additional conditions and data processing may be displayed separately for some sweepstakes or surveys and may supplement this point.
When participating in a competition or survey offered on one of our websites, personal data (first name, last name, email address) is collected. By participating in the competition or survey, the user gives his conclusive consent pursuant to Art 6 para 1 lit a DSGVO that his entered, personal data will be stored by the operator and used for the implementation of the competition or survey and for the determination and notification of winners.
They will be stored for the duration of the sweepstakes - but for a maximum of 36 months thereafter and then deleted. By participating, the user agrees that his or her name may be published on this website and on the public social media channels of Innsbruck and its vacation villages (Facebook, Instagram, etc.) in the event of winning. Additional conditions and data processing may be displayed separately for some sweepstakes or surveys and may supplement this point.
When participating in a competition or survey offered on one of our websites, personal data (first name, last name, email address) is collected. By participating in the competition or survey, the user gives his conclusive consent pursuant to Art 6 para 1 lit a DSGVO that his entered, personal data will be stored by the operator and used for the implementation of the competition or survey and for the determination and notification of winners.
They will be stored for the duration of the sweepstakes - but for a maximum of 36 months thereafter and then deleted. By participating, the user agrees that his or her name may be published on this website and on the public social media channels of Innsbruck and its vacation villages (Facebook, Instagram, etc.) in the event of winning. Additional conditions and data processing may be displayed separately for some sweepstakes or surveys and may supplement this point.
Cookies are small text files that are stored by a website on the user's terminal device. The purpose of cookies is to store information that enables a web server to recognize a user and save settings. They cannot be used to read other data on the terminal device. Websites use cookies in particular to restore previous user settings, to track the history of user requests or to analyze user behavior.
Use of the website is also possible without cookies, but only to a very limited extent. The user can deactivate the storage of cookies in his browser, limit them to certain websites or set his browser to notify him before a cookie is stored. The user can delete the cookies from the hard drive of his end device at any time using the privacy functions of his browser. In this case, the functions and usability of the website could be limited. The legal basis of data processing within the framework of non-essential cookies is the user's consent via the cookie-optin. The individual cookies used on this website are listed below:
Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc ("Google"), 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses cookies, which allow an analysis of the use of the website by the user.
The data generated by the cookie about the use of this website is usually transferred to a Google server in the USA. For the transfer of personal data to the U.S.A. an adequacy decision of the European Commission is available. Google will use the transmitted data on behalf of the operator for the purpose of evaluating the use of the website by the user, compiling reports on website activity and providing other services relating to website activity and internet usage.
Google may also transfer this data to third parties where required to do so by law, or where such third parties process the data on Google's behalf.
In the event that IP anonymization is activated on this website, the IP address will be truncated beforehand by Google within the European Union or the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. IP anonymization is activated on this website by default.
The user may refuse the use of cookies by selecting the appropriate settings on the browser, however please note that if you do this you may not be able to use the full functionality of this website. In this case, however, the user may not be able to use all functions of this website to their full extent. In addition, the user can prevent the collection of data generated by the cookie and related to the use of the website by Google, as well as the processing of this data by Google, by downloading and installing the browser plug-in available at the following link: tools.google.com/dlpage/gaoptout;
More information on the terms of use and data protection regarding Google Analytics can be found at www.google.com/analytics/terms/de.html.
Google Remarketing
This website uses Google Remarketing. Google Remarketing is an advertising service provided by Google that allows targeted advertising to previous visitors to the website.
Third-party vendors, including Google, place ads on many different websites on the Internet. For this purpose, cookies are stored on the user's terminal device and used when the user later visits another website to serve ads based on a user's previous visits to that website. The identification of the user takes place via cookies set in the web browser. With the help of the cookies, user behavior when visiting the website can be analyzed and subsequently used for targeted product recommendations and interest-based advertising.
If the user does not wish to receive interest-based advertising, he can deactivate Google's use of cookies for these purposes with the Display Preferences Manager and customize ads in the Google Display Network by visiting the deactivation page for DoubleClick. Alternatively, the user can deactivate the use of cookies by third-party providers by visiting the Network Advertising Initiative deactivation page or deactivating the use of cookies in the browser settings.
More information at support.google.com/adwords/answer/2453998;
Hotjar
The Operator uses Hotjar, a feedback and analysis service provided by Hotjar Ltd ("Hotjar"), Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta, Europe, to improve the user experience on this website.
By means of Hotjar, the operator can measure and evaluate user behavior (mouse movements, clicks, scroll height, etc.) on the website. For this purpose, Hotjar sets cookies on users' end devices and transfers the user's IP address to a Hotjar server, where it is stored in anonymized form for a maximum period of one year.
More information about the data processing by Hotjar at https://www.hotjar.com/legal/policies/privacy.
Opt-out from Hotjar tracking is possible via this link: https: //www.hotjar.com/opt-out
In addition, the user can prevent the storage of cookies within the scope of Hotjar by setting his browser software accordingly. In this case, however, the user may not be able to use all functions of this website to their full extent.
Server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
browser type/browser version
Operating system used
referrer URL
Host name of the accessing computer
Time of the server request
This data cannot be assigned to specific persons. This data is not merged with other data sources. We reserve the right to check this data retrospectively if we become aware of concrete indications of illegal use.
