"Black tea. With honey, please." You wouldn't know it from her 23 years on the front lines. Since the turn of the millennium, Antonella has been a austriaguidebefore that, she did tour guiding and cruises, she has seen the wide world and has long since been washed with all the waters. In addition to her training as a tourist guide, she also studied history - there's really nothing more exciting, her coral smile beams at me. We're already on the subject: How do you avoid the school escape reflex? Many people still get goose bumps when they hear about history, and I too get a little creeped out. "The first five seconds are crucial," the expert smiles knowingly, because every group works differently. "A bit of social psychology is part of it, a snappy quip often helps too, but the most important thing is the story. Then no walk is the same, and when at the end even a complete school class whines 'Too bad, already over,' that's when things really start to get fun."