Innsbruck Region


FREE GUEST CARD WITH A MOBILITY GUARANTEE AND MORE...

Stay for just two nights at one of our partner establishments and you’ll enjoy free travel on public transport in the city and the Innsbruck region, as well as discounts on the activity programme and various attractions, including swimming pools, lakes and more. Another highlight: if you stay for three nights or more at one of our partner establishments, the Welcome Card plus entitles you to four free rides on selected mountain railways.

New!

The Welcome Card is now also available via the Digital Holiday Assistant from the Innsbruck Tourist Board. Further details can be found in the relevant FAQs at the bottom of this page.

All Welcome Card services at a glance

Holidays in the Innsbruck region really pay off! With the Welcome Card, you can enjoy a wide range of free leisure activities, attractions and discounts in the city, on the mountains and throughout the region – for people of all ages, both active holidaymakers and connoisseurs – tailored to your preferences, mood, how much time you have and the weather.
 

Included with a stay of 2 nights

  • Public transport within the Innsbruck region incl. city buses and trams in Innsbruck
  • City bike Innsbruck - free for 24 hours
  • A programme of activities with a wide range of options
  • Numerous discounts for baths, lakes and events and more

And if you stay 3 nights or more, you also get one ascent and descent each on four lifts and cable cars. Please note that there are limited opening hours at the beginning and end of the season and that some of the cable cars are not in operation or only at weekends.

 

 

 
2 nights
3 nights
Buyable upgrade
Mobility

Public transport within the Innsbruck region

Free use of city bike Innsbruck (24 hours)

Activity Programme

Seasonal: a dynamic range available all year round

Swimming

50% Telfer Bad swimming pool

50% Natterer See lake

50% Freibad Mutters open-air pool

50% Badesee Untermieming lake

50% Waldschwimmbad Barwies open-air pool

Family

20% JOY - Das Kinderparadies indoor play centre

20% Flip Lab

10% Area 47 Water AREA

10% Experience Tirol

€ 2,00 reduction for Swarovski Crystal Worlds

Indoor activities

40% Bouldering and Climbing Centre in Telfs

10% off a Tyrolean cookery course at Genusswerk

Outdoor activities

50% Tennis at the Tennis Club, Mieming

50% Bolting.eu Innsbruck, mountain sports equipment hire

20% Crime & Detective Trail, Innsbruck

20% Innsbruck-Igls Golf Club, Rinn, Lans

20% Olympia Golf, Igls

20% Golfpark, Mieming

20% High Ropes Course, Fulpmes

15% Up Stream Surfing, Innsbruck

1 hour tennis court at Axams, Natters, Mutters clubs

2 hours at Alp Padel Tennis Club, Mieming

Culture and tradition

Free open-air concerts and Tyrolean evenings in the villages

Free admission to the Innsbruck Promenade Concerts

50% Cistercian Monastery of Stams

25% Klangspuren, Innsbruck

20% Concerts by the Wilten Boys’ Choir, Innsbruck

15% Tyrolean evening with the Gundolf family, Innsbruck

10% Innsbruck Festival of Early Music

10% Tyrolean State Theatre, Innsbruck

10% House of Music, Innsbruck

10% Tyrolean Symphony Orchestra, Innsbruck

10% Tyrolean Folk Theatre, Telfs

Free lifts and cable cars

Muttereralmbahn

Bergbahnen Oberperfuss

Axamer Lizum

DreiSeenBahn Kühtai

Discounted lifts and cable cars

20% Patscherkofelbahnen

20% Innsbrucker Nordkettenbahnen (Top of Innsbruck)

 
2 nights
Mobility

Public transport within the Innsbruck region

Free use of city bike Innsbruck (24 hours)

Activity Programme

Seasonal: a dynamic range available all year round

Swimming

50% Telfer Bad swimming pool

50% Natterer See lake

50% Freibad Mutters open-air pool

50% Badesee Untermieming lake

50% Waldschwimmbad Barwies open-air pool

Family

20% JOY - Das Kinderparadies indoor play centre

20% Flip Lab

10% Area 47 Water AREA

10% Experience Tirol

€ 2,00 reduction for Swarovski Crystal Worlds

Indoor activities

40% Bouldering and Climbing Centre in Telfs

10% off a Tyrolean cookery course at Genusswerk

Outdoor activities

50% Tennis at the Tennis Club, Mieming

50% Bolting.eu Innsbruck, mountain sports equipment hire

20% Crime & Detective Trail, Innsbruck

20% Innsbruck-Igls Golf Club, Rinn, Lans

20% Olympia Golf, Igls

20% Golfpark, Mieming

20% High Ropes Course, Fulpmes

15% Up Stream Surfing, Innsbruck

1 hour tennis court at Axams, Natters, Mutters clubs

2 hours at Alp Padel Tennis Club, Mieming

Culture and tradition

Free open-air concerts and Tyrolean evenings in the villages

Free admission to the Innsbruck Promenade Concerts

50% Cistercian Monastery of Stams

25% Klangspuren, Innsbruck

20% Concerts by the Wilten Boys’ Choir, Innsbruck

15% Tyrolean evening with the Gundolf family, Innsbruck

10% Innsbruck Festival of Early Music

10% Tyrolean State Theatre, Innsbruck

10% House of Music, Innsbruck

10% Tyrolean Symphony Orchestra, Innsbruck

10% Tyrolean Folk Theatre, Telfs

 
3 nights
Mobility

Public transport within the Innsbruck region

Free use of city bike Innsbruck (24 hours)

Activity Programme

Seasonal: a dynamic range available all year round

Swimming

50% Telfer Bad swimming pool

50% Natterer See lake

50% Freibad Mutters open-air pool

50% Badesee Untermieming lake

50% Waldschwimmbad Barwies open-air pool

Family

20% JOY - Das Kinderparadies indoor play centre

20% Flip Lab

10% Area 47 Water AREA

10% Experience Tirol

€ 2,00 reduction for Swarovski Crystal Worlds

Indoor activities

40% Bouldering and Climbing Centre in Telfs

10% off a Tyrolean cookery course at Genusswerk

Outdoor activities

50% Tennis at the Tennis Club, Mieming

50% Bolting.eu Innsbruck, mountain sports equipment hire

20% Crime & Detective Trail, Innsbruck

20% Innsbruck-Igls Golf Club, Rinn, Lans

20% Olympia Golf, Igls

20% Golfpark, Mieming

20% High Ropes Course, Fulpmes

15% Up Stream Surfing, Innsbruck

1 hour tennis court at Axams, Natters, Mutters clubs

2 hours at Alp Padel Tennis Club, Mieming

Culture and tradition

Free open-air concerts and Tyrolean evenings in the villages

Free admission to the Innsbruck Promenade Concerts

50% Cistercian Monastery of Stams

25% Klangspuren, Innsbruck

20% Concerts by the Wilten Boys’ Choir, Innsbruck

15% Tyrolean evening with the Gundolf family, Innsbruck

10% Innsbruck Festival of Early Music

10% Tyrolean State Theatre, Innsbruck

10% House of Music, Innsbruck

10% Tyrolean Symphony Orchestra, Innsbruck

10% Tyrolean Folk Theatre, Telfs

Free lifts and cable cars

Muttereralmbahn

Bergbahnen Oberperfuss

Axamer Lizum

DreiSeenBahn Kühtai

Discounted lifts and cable cars

20% Patscherkofelbahnen

20% Innsbrucker Nordkettenbahnen (Top of Innsbruck)

 
Buyable upgrade

What would you like to experience today?

Thanks to the excellent public transport network, you can easily get to the start of many tours and leisure activities by bus, tram or train. Even better: use of public transport is free with the Welcome Card. Better still: with the digital Welcome Card, the card is always on hand on your mobile phone and you can even use it to travel to your accommodation on public transport routes in the region Innsbruck on the day you arrive. You can find an overview of all of the public transport routes here.

Discover even more summer

Whether relaxing in a sun lounger high up in the Nordkette mountains or exploring hidden places and interesting sights either in the city or surrounded by nature – Innsbruck's wide variety of experiences and leisure activities provides a colourful bouquet of ways to enjoy summer. Immerse yourself in even more alpine-urban summer happiness...

FAQ

Can I go straight through the cable car turnstiles with the Welcome Card or do I need to get a lift pass from the ticket office first?

Direct access is possible to all lifts and cable cars included free of charge.

Can I use several lifts and cable cars per day and do the upwards and downwards journeys need to be used on the same day?

It is possible to use several lifts and cable cars per day. The upwards and downwards journeys do not have to be used on the same day, they are valid for the duration of your stay.

How do I know which public transport services I can use for free with the Welcome Card?

All of the routes within the Innsbruck region that are operated by the VVT (Verkehrsverbund Tirol) and the IVB (Innsbrucker Verkehrsbetriebe)*, as well as regional trains operated by the ÖBB (Austrian Federal Railways), are included. A detailed list showing all of the included routes, as well as the end points where the Welcome Card no longer works as a bus ticket, can be found here.

 

*Except the hop-on hop-off Sightseer bus and the Hungerburgbahn funicular

Can I get the Welcome Card before my holiday? And can I use the card on my day of arrival and my day of departure?

It is possible to get the Welcome Card before your holiday. To do this, you need to contact your accommodation provider in advance. The card is valid on both your day of arrival and your day of departure. Unless a limited number of uses is specified for a service, the service can be used multiple times. Please take note of the usage restrictions in the detailed descriptions.

How and where do I get the card? Is it also possible to buy the card?

You can get the free Welcome Card directly from your accommodation provider. A list of partner companies can be found here. The Welcome Card is linked to the guest registration process at your accommodation. Innsbruck Tourismus (the Innsbruck Tourist Board) created the "Welcome Card" and the "Welcome Card plus" as a service available to every accommodation provider in the region. It is the accommodation provider's decision whether to offer this service to guests or not and Innsbruck Tourismus cannot require them to do so. With a stay of 3 or more nights at a partner company, you will automatically receive the free Welcome Card plus from your accommodation provider. The Welcome Card and the Welcome Card plus are not available for purchase. The cards cannot be issued at tourist information centres.

FAQs Digital Holiday Assistant

What is the Digital Holiday Assistant?

The Digital Holiday Assistant is a web app that compiles the most important information for your stay in the Innsbruck region – from your digital Welcome Card to tips and more. It can be used like an app, even without an internet connection.

How do I get the Digital Holiday Assistant?

You will automatically receive access to the Digital Holiday Assistant from your accommodation provider via a welcome email. Simply click on the link in the email, set your password, and you’re ready to go.

What can I do if I haven't received an email or have lost my access link?

If you haven’t received an email or are experiencing problems with your access link, please contact your accommodation provider directly.

What can I do if I have forgotten my password?

On the login page, you’ll find the “Forgot your password?” option. Enter your email address, and you'll receive a link to reset your password. After that, you can log in again as usual.

What can I do if my Welcome Card isn't displayed?

If your Welcome Card isn't displayed, there may be several reasons: the card has not yet been issued by your accommodation, your accommodation is not a Welcome Card partner company, or your email address is incorrect or missing. In this case, please contact your accommodation provider. 

The Welcome Card brochure and Terms and Conditions

Detailed information about the Welcome Card to read online or download.

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